Command & Control Operations Rooms

Command & Control Operations Rooms

Operators working for a high profile government agency benefit from improved working conditions.

Operators Benefit from

Improved Working Conditions

The client, a high profile government agency who are responsible for England’s strategic road network, needed to reduce the number of monitors on operators desk to provide a more ergonomic working environment, and improve working conditions for control room staff.


A Government Agency with 152 monitoring desks in 7 regional control rooms required a solution to reduce the number of monitors and keyboards on each desk. The objective was to improve the ergonomic working conditions of each operator and make the desk layout more flexible.

This was achieved by removing all the PC’s from the desk area and back racking them in the Comms Rooms and extending Video Keyboard, Mouse, Touch Screens and controllers out to each desk position.

Due to the complexity of the project AIT Consultant and Director Steve Bailey worked closely with a UK manufacturer to design a number of bespoke elements of the system.

Key considerations were to make the user experience simple and to ensure that excellent video quality was achieved across 100m of structured cabling. One of the systems monitored is a CCTV feed which had to be converted to VGA and switched across the system so video quality was paramount.



The solution has been rolled out to control centres across the country. AIT have provided all the services for the project including design, installation, training and support for the system with 24/7 4 hour response maintenance.

Clients testimonial

Phil Parrot
Infrastructure Programme Manager, UCLH
In the time we have had the links implemented, AIT have always responded quickly to any issues we have experienced as well as providing exceptional service throughout the time we have had a relationship.

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