DCIM Software

DCIM Software

DCIM software

DCIM software is designed to fill the gap between Facilities and IT teams and Building Management Systems and IT management systems. Ideally it should integrate with both and breakdown departmental silos. Replacing excel spreadsheets and pulling data from multiple systems into a single view.

A good DCIM solution implemented effectively will include some or all of the following features:

  • Monitor temperature, humidity and power consumption of IT and Facility assets
  • Identify, locate, visualise & manage physical assets
  • Provide floorplans, dashboards, heat maps and reports by rack, row, hall, site or estate wide
  • Identify the real capacity of your cooling, power, network and space provision
  • Generate Workflow documentation and process
  • Remote control of distributed Facility and IT assets estate wide
  • Integrate with existing metering, sensors and IoT systems

Unfortunately DCIM has been marketed as the answer to all the challenges of managing Data Centres. As a result it can over promise and under deliver. Claims of automation and auto discovery are usually overstated while the resource required installing and support DCIM software is underplayed.

AIT takes a different approach. DCIM is best delivered as part of a managed service or as a tool for effective Data Centre managers with the resource to keep the model up to date. Our DCIM projects deliver tangible benefits including:

  • Predict failure and increase uptime
  • Improving capacity planning so you can safely Install more assets using the same infrastructure
  • Identify inefficiencies and save costs
  • Speed up processes and enforce best practise
  • Provide audit trails, assurance and compliance

When you need more than excel or DCIM software

AIT provides Enterprise software for documenting and managing changes to your physical layer connectivity. Including all the cabling and assets in your campus, buildings, data centres or estate wide networks.

Tony Daly
The Lead Data Centre Technician, Solihull Council
“The asset management system enables us to instantly locate hardware and visualise connectivity with ease, helping us to reduce fix times when problems occur and maximise data centre utilisation.”


AIT is the UK’s leading integrator of DCIM and cable management software. With experience of many projects large and small we provide comprehensive implementation services including.

  • Project design & management
  • Data Migration and importing
  • Data Cleansing and formulating
  • Physical Audits (where no data exists)
  • Software development for API integrations and web interfaces
  • Training in our UK training centre

Managed Service and Support

The AIT help desk and managed services team based in our UK office provide full support. If required they can manage and update your system directly maintaining the accuracy of the model for you.


  • Predict failure, speed up diagnosis and increase uptime
  • Speed up processes and enforce best practise
  • Comply with IT audit and security procedures
  • Coordinate and plan work with teams and projects
  • Generate engineering and management reports on your network assets


The software is very easy to use and packed with features that provide visualisation and realistic modelling mapping one-to- one with your actual infrastructure,

  • Every connection, cable and asset is searchable as a configuration item
  • Manage your copper, fibre and power infrastructure
  • Manage your voice and data circuits
  • Manage your ‘Moves’, ‘Adds’ and ‘Changes’ in the physical layer with workflows
  • Manage your available space, network and power capacity
  • Trace any network or power connection to an end point
  • Troubleshoot physical layer network problems
  • Manage the mapping between directory/data services and your physical layer assets
  • Huge asset library of assets and connection types
  • Manage your colocation assets
  • Flexible templates to create your own library items
  • Open system with extensive API for 3rd party integrations
  • Integrates with Real Time Monitoring systems
  • SAAS and On –Premise options
  • Meets the requirements of a CMDB for ITIL compliance
Patch Manager

Take a look at our case studies

We would love to
work with you

If you would like to know more about how we can work with you or if you have a project in mind you can contact us in the following ways:

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If you would like to know more about how we can work with you or if you have a project in mind please feel free to email or call us on 0845 293 2790.